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State Farm® Insurance Agent Jim Hanlin

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alecia Klann

May 11, 2024

5  out of  5 rating by Alecia Klann
"I have been with this agency for years. They are super knowledgeable and very accommodating. Shannon is a rock star! ⭐️ Thanks for everything! I highly recommend."
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Michele

May 5, 2024

5  out of  5 rating by Michele
"Very friendly and helpful staff. Anytime that I have had a question or any change of my policy they go above and beyond to make sure you are taken care of."
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Kendra Arimm

May 3, 2024

5  out of  5 rating by Kendra Arimm
"Staff is always friendly, and always willing to help, great State Farm Branch !!!"
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Evelyn Warr

May 3, 2024

5  out of  5 rating by Evelyn Warr
"I’ve been with Jim Hanlin for 5 or 6 years. What i payed for I received. I make my monthly payments on time. They send me information I need to return in timely matter. I was in a car accident. They put me in a rental as was an option with my insurance policy. Sarah and Shannon. I speak to mostly have been very respectful as I’ve been to them. I know them as an awesome efficient insurance agency. Sincerely Evelyn Babura AkA Warr"
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Richard Staib

May 2, 2024

5  out of  5 rating by Richard Staib
"Awesome people took care of my problem immediately"
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Jeff Grant

May 1, 2024

5  out of  5 rating by Jeff Grant
"I've always had a good experience when I have had any type of transaction with this office. Shannon is very helpful in every situation and is very knowledgeable too. Nice sense of humor doesn't hurt either! I'd recommend this office."
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Suzanne Pluff

April 30, 2024

5  out of  5 rating by Suzanne Pluff
"Incredible office! Can always get in touch with someone and very easy to work with."
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faith watson

May 4, 2023

1  out of  5 rating by faith watson
"I think 1 star is to many. They will never give you an answer to your questions you will get the run around. They will tell you they will call you back and you will never hear from them again and then when you call them they like to have an attitude. They only tell you what you want to hear and you will get lie after lie. I have asked 3 times to have my information switched to another state farm agency and Shannon wants to tell me that my agent is not in office and she doesn’t know when he will be in because he has no set schedule. so she can’t send over my information and she doesn’t know when it will get switched. she is extremely rude and really doesn’t sound like she knows what she’s doing. stay away from this place!!"
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Brent Butler (Whiplash198)

April 28, 2023

5  out of  5 rating by Brent Butler (Whiplash198)
"Excellent people to deal with, when buying insurance it's not just the product servicing the customer and their needs are also important."
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Casandra Cole

February 9, 2023

5  out of  5 rating by Casandra Cole
"Sarah saved me. I was at the secretary of state office trying to add a policy online while trying to get a plate for a new car. Unbeknownst to me the online registration takes a couple of days. I called my local office and Sarah made some kind of tech magic happen and it took 10 minutes to get the new policy taken care of. So thankful."
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Raymond Moore

October 6, 2022

5  out of  5 rating by Raymond Moore
"I've been with Jim and his team for over a year and Sarah is an exceptional and dedicated representative.She takes her time with you and is very patient when as a consumer we have questions.Jim you have something special keep up the great team work."
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Debra Kipper

September 18, 2021

5  out of  5 rating by Debra Kipper
"Good people and they help you when thet can and you can go inside now yes"
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Christopher Fleming

June 25, 2021

5  out of  5 rating by Christopher Fleming
"Smooth"
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Sheree

June 23, 2021

5  out of  5 rating by Sheree
"Best office I have ever worked with!"
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David Huff

February 17, 2021

5  out of  5 rating by David Huff
"Excellent service great experience"
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Roxanne Cooper

December 16, 2020

5  out of  5 rating by Roxanne Cooper
"This is by far the best insurance agency I've ever gone through. Dom inside is amazing and I will never switch to another agent for insurance. This has been the best expierence. I highly recommend this state farm."
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Kyle Blossey

January 18, 2020

5  out of  5 rating by Kyle Blossey
"I've been with Jim Hamlin and his agents, Sam and Sara for a few years. Also including the people I've had a wonderful feeling of respect. Eliot was just so comforting. Sam And Sarah are so professional. A great agency! I highly recommend Jim Hamlin. He and is agents will take care of you"
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Patrick Palomo

January 1, 2020

5  out of  5 rating by Patrick Palomo
"Always fun"
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Michael Wenstrup

November 2, 2019

1  out of  5 rating by Michael Wenstrup
"Not a good experience"
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Mike Eris

October 8, 2019

1  out of  5 rating by Mike Eris
"They don't call back. Always have to keep calling them."
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Haley Klein

September 13, 2019

5  out of  5 rating by Haley Klein
"Everyone is quick to answer any questions I have. Always recommend this office!"
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Dominique

August 22, 2019

5  out of  5 rating by Dominique
"Very friendly staff, answered all of my questions, and really helped me understand my policy!"
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Mike Menzel

November 20, 2018

2  out of  5 rating by Mike Menzel
"I have been with them for around 10 years and the past few years have really went to hell. Constantly messing things up, not informing me of paticupart issues and just generally not giving a **** about helping. Had my business insurance cancelled because they didn't receive info and didn't get ahold of me for 6 months and now says they won't reinstate lol. Fail. Stay clear of this fail company, very crooked"
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Sarah Hartman

October 19, 2018

2  out of  5 rating by Sarah Hartman
"I have been with this agency for almost 9 years. I have always did my part, but for some reason they seem to no longer care about their customers. I have been dealing with an issue for 4 months and it still continues. They are saying next month. I will see at the 5 month mark how it goes. This problem should not have escalated to this long of a time frame. Just sad!"
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Barry Crassweller

November 7, 2017

1  out of  5 rating by Barry Crassweller
"Went on website for quote, says no need to contact office, called office 1 week ago, no contact back, and final kicker just stopped in there an no one there but agent on the phone to busy to even acknowledge a new prospective client. Going elsewhere."