State Farm® Insurance Agent Jim Hanlin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Casandra Cole
March 13, 2026
"I needed to call my local office, Sarah was so helpful."
"Thank you Casandra! We think Sarah is pretty awesome too! Thank you for trusting us with your auto and home insurance! We appreciate you!"
Keith Keeler
March 12, 2026
"Highly recommend. Very friendly, professional and helpful. Answered all questions i had and was able to get me insurance at an affordable price. Angela is amazing"
"Thank you so much for the 5-stars, Keith! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jim Hanlin’s Team anytime."
Kyleigh Gilbert
March 12, 2026
"Angela was fantastic to work with! She helped me get set up with both car and renters insurance and was able to find me a significantly better deal than what I was paying with my previous company. She made everything simple, answered all of my questions, and made sure I understood my coverage. The process was quick and stress-free thanks to her. I highly recommend Angela if you're looking for someone knowledgeable, helpful, and genuinely looking out for your best interest."
"Kyleigh, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jim Hanlin’s Team is just a call or email away!"
Chelsea Bielicki
February 12, 2026
"Angela was a huge help! She gave me multiple life insurance quotes and helped me pick the best option for me at my current age. 12/10 would go to her again."
"Thank you for the fantastic review, Chelsea! We are always here to help with your insurance needs here in East Lansing . "
Amanda Ellis
February 12, 2026
"Angela is AMAZING to work with. She makes the process so easy and stress free and she got us an unbelievable rate on our insurance."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jim Hanlin’s Team. "
Tiffany Rose
January 6, 2026
"Sara was awesome! I inquired a long time ago about a vehicle I no longer have, but she followed up me with and was able to efficiently and quickly get me a quote on my new vehicle that was half off what I was currently paying."
Bryan Wickizer
December 29, 2025
"you dont save any money they only pay out what they want and leave you screwed galacticaly high premiums that go straight into their pocket .worst insurance company go get the general."
Eric Bender
December 7, 2025
"I recently switched to State Farm as my primary insurance company for auto and home. I had the best possible experience working with them on the switch. There was some specific documentation that was needed for this switch and my employer was having a difficult time supplying it correctly however, State Farm was so very patient and accommodating during this time. The amount of money I'm saving on my automotive policy is remarkable! Very impressed with State Farm."
Ricky Franks
November 25, 2025
"They go the extra mile for there costimers"
Colton Bates
November 25, 2025
"Angela J saved me like $200 a month she’s amazing!!"
Scott Hogle
November 6, 2025
"Angela is a pleasure to work with, she worked hard to get me the lowest rate on my auto and renters insurance 5 stars is not enough to give this young lady."
Estella Ward
November 4, 2025
"Awesome service for me for the last 10 years!"
Brandee Nelson
November 2, 2025
"Angela is absolutely amazing!"
Jon Cornell-Duranleau
October 17, 2025
"Angela is Great! Perfect person who could help me. I was in need of insurance and she helped me in an hour!"
Lauren Barkley
October 15, 2025
"Angela is the best and saved me money, super easy to work with and got the job done fast!"
"Thanks Lauren! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mark Chamberlin
May 8, 2025
"Jim's agency has done a super job of handling our home, auto and business needs for 12 years. Always fast and accurate to any needs. Shannon and the rest of his staff are always professional, knowledgeable and extremely friendly."
"Mark! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Shannon does an awesome job! If there is anything else we can do to help, please let us know!"
Erick Adams
March 26, 2025
"Jim and his team especially Sara helped one of our clients transition to East Lansing. They were extremely professional and did a great job with our customer. I highly recommend."
"Hi Erick! We’re honored by your positive feedback! Sara does an amazing job for us! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
John Rhodes
March 24, 2025
"Always get a fast response and never have had any issues and all the agents are nice and respectful"
"Hi John! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Tj Ferguson
February 6, 2025
"Lucas was my rep, and let me tell you! I was super nervous he was gonna quote me super high like everyone else, Lucas went above and beyond to make sure I got the rate that fit me the best! 10/10 for this guy! Even after he got me the quote I was happy with he got even more of a discount for me!"
"Hi Tj! We are thankful for your feedback! Lucas does an awesome job and we appreciate you noticing his work! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Pete Shanahan
December 5, 2024
"I was a long time client of another insurance carrier. I was inticeded by Jim's agency via an email. They saved me 1/2 of what I was paying and 5 years later my rates have remained steady, which was a concern when I switched. Shannon and Sara have been awesome to work with on a challenging claim. They are truly client advocates. I highly recommend this agency."
"Hi Pete! Shannon and Sara are awesome and we are grateful to have them! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Danielle Lewis
November 15, 2024
"Always on their A game Sara and Shannon you two are rock stars..."
"Thanks Danielle! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Joe Pahl
October 26, 2024
"Very courteous staff"
"Thank you Joe!"
Todd Warren
September 20, 2024
"Cheap enough for Michigan. Really friendly staff"
Monso A.
September 5, 2024
"A very lousy Agent/office and an even more lousy company that claims to be "a good neighbor." They are only good for over charging you for your policy and offering zero help with the simplest inquiries. I never felt heard during my interactions with the employees and they are good at providing conflicting statements. Amongst the many terrible experiences I've had with this office and State Farm in general for the past 4 years, I cannot receive a refund for my last policy payment which was paid a month ahead despite canceling my policy. I contacted customer service and they were no help either in addition to having inaccurate/conflicting dates for when my policy was initiated or when payments are made. The absolute worst experience and I am glad to no longer have to deal with negativity."
Rhanai Chapman
August 27, 2024
"I have been with State Farm since I was 15 and they have been nothing but good to me when I have hard times and they work with me all the time .. thank u everyone at State Farm ur all amazing ❤️"