State Farm® Insurance Agent Jim Hanlin

"Very courteous staff"

"Cheap enough for Michigan. Really friendly staff"

"Awesome service"

"A very lousy Agent/office and an even more lousy company that claims to be "a good neighbor." They are only good for over charging you for your policy and offering zero help with the simplest inquiries. I never felt heard during my interactions with the employees and they are good at providing conflicting statements. Amongst the many terrible experiences I've had with this office and State Farm in general for the past 4 years, I cannot receive a refund for my last policy payment which was paid a month ahead despite canceling my policy. I contacted customer service and they were no help either in addition to having inaccurate/conflicting dates for when my policy was initiated or when payments are made. The absolute worst experience and I am glad to no longer have to deal with negativity."

"I have been with State Farm since I was 15 and they have been nothing but good to me when I have hard times and they work with me all the time .. thank u everyone at State Farm ur all amazing ❤️"

"Been with Jim Hamlin about 18 year . Me I have questions changes they all way double checking with me to make sure what I want or need? I Never second guess if when need be if Iam covered.like to day I had a change we talked about. After thinking change was not needed😊"

"Good people and they help you when thet can and you can go inside now yes"

"My name is Bruce Barker I've been with State farm since 2014 I've had a another agent but now I'm with the gym Hamlin office my customer service representative name is Shannon and she since the pandemic and beyond has been not only enthusiastic positive kind and considerate and what I like the most is that she listens to me helps me to feel important and definitely she offers alternative solutions to things I didn't even think about so she is definitely not only a problem solver a helper but a fix it woman and if we had more agents like her man what a better world this would be go Shannon go thank you State farm and thank you Shannon all the best party Bruce"

"Always excellent and friendly customer service."

"Dependable honest agency with friendly knowledgeable staff."

"Very responsive staff Outstanding service"

"Awesome people to work with and always timely and Professional!!"

"told them to cancel both renters and vehicle insurance a while ago, called like 3 times, the renters is still not cancelled and just received a letter about my renters insurance. Have to call for the 4th time now. Update: Received another email regarding that said " I have not paid the bill and a cancellation notice is sent to me". If you get plan with these people, you will NOT be able to cancel with them, they will NOT cancel it for you."

"Jim Hanlin State Farm is very helpful in everyway. They are always prompt and professional with a very kind and caring team."

"Always helpful in anything I need with my account."

"Great service n awesome low rates. Wouldn't chose any other insurance agent. Customer service is great also! Highly recommend to everyone!"

"Always willing to assist. Love these State Farm agents!!"

"these guys are great, always treated me with respect and very good customer service."

"Very friendly great service"

"Always there when I need and always have great customer service."

"The staff have always been helpful with my questions and requests. Consistent and reliable service- I will always recommend this office!"

"Nice and friendly people easy to talk with"

"I've been a customer for a year and a half and Shannon at State Farm has been there for all of my insurance needs. Even if you don't get an answer right away they always get right back to you."

"Excellent customer service and very knowledgeable representatives reassuring you that you’ve made the right decisions regarding your insurance needs!"

"I have been with this agency for years. They are super knowledgeable and very accommodating. Shannon is a rock star! ⭐️ Thanks for everything! I highly recommend."